Frequently Asked Questions

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General Questions

We are located in Clarkesville Ga. We will soon be relocating to Knoxville TN. If you need to contact us you can use our contact page and request more information. You may also contact us by phone at 888-873-3432. We provide services to the entire U.S. We provide computer repair services to the entire Southeast
The information we obtain from you is used only to fulfill the request for services or products. We do not resell or give this information to anyone outside our organization except where it is required by law to fulfill your request.
We have been in business for over thirty years and grew up with the technology world. Our staff has over 100 years of combined staff experience and can provide you with certified staff to meet your technology needs.
All our transactions are done through PayPal or Authorize.net on their secure servers. These are two of the most trusted names in internet transactions available and we are a verified business through both payment gateways and our SSL verification.
Yes! Our support staff is available to provide you with any technical assistance you need regarding a product or service purchased from us. We also provide 24/7 tech support on a per fee basis and a monthly or yearly contract basis.
Our SSL Certifications are issued by Thawrte, Geo Trust, VeriSign and Go Daddy
Paying for your certificate is as easy as clicking on the drop down box and choosing your type of certificate and clicking add to cart. Once you go through the normal checkout process you will be returned to a page where you will fill out a short form that begins the verification process. This helps us prove you are a legitimate business and the rightful owner of the site.
Once the verification process is complete you will be sent a certification bundle with a link to directions on how to install it. In the email you will find all the necessary parts, the ca and the certificate. Do not lose this because it cannot be replaced and you will have to purchase a new certification.
The verification process can take from 3 to 10 business days depending on your response time and the ability to verify your information.
The installation process depends on what type of certificate you purchased and where you are hosted. If you host with us we will provide complete instructions. If you host with someone else you will need to contact your hosting provider.

In either case we can provide installation services for a fee of $45

If you need to find out if a domain is available then you can do a Whois lookup by following this link. Find Domain

When you get to the page Use The Lookup Domain link at the top of the form. When you find the one you want return to that page and register your domain.

More Quality Services

Database Design and Management

Most websites require a backened database and we offer that with our design services but we also do independent database management and design including database diagram, and database analysis. This service can help you identify vulnerablilities in your current structure and improvement in your security.

Networking

Whether you need full fledged cyber-security or cabeling, firewall installation or an analysis of your current network and it's vulnerbilities, TJD Web Solutions has the knowledge and the resources to get you secure and setup and running. Our team can analyze your system from a distance or on-site. We can setup your servers, run cable and have you secure and running in no time.

Computer Sales & Service

We offer a complete computer and peripherals repair service and also sell a complete line of computers and accessories. Our technicians can diagnose your computer remotley or on site. This service is offered to all of Northwest Georgia and Southern South Carolina

Monthly Feature

Hosting

Shared, VPS & Dedicated Hosting

Shared Hosting is only $15 a month a $5 per month savings

VPS Hosting is only $62 a month a $13 a month savings

Dedicated hosting is only $275 a month a $20 per month savings

There are bigger discounts for yearly plans