Frequently Asked Questions

frquently asked questions

General Questions

Where are you located?
We are located in Woodstock Ga. This is just outside the Atlanta Ga. metro area. If you need to contact us you can use our contact page and requesting information. We provide services to the entire southeast. You may also contact us by phone at 678-495-8548
How is my information used?
The information we obtain from you is used only to fulfill the request for services or products. We do not resell or give this information to anyone outside our organization except where it is required by law to fulfill your request.
How long have you been in business?
We have been in business for over thirty years and grew up with the technology world. Our staff has over 100 years of combined staff experience and can provide you with certified staff to meet your technology needs.
Are your transactions secure?
Yes. All our transactions are done through PayPal on their secure servers. PayPal is one of the most trusted names in internet transactions available and we are a verified business through PayPal and our SSL verification.
Do you provide after the sale support?
Yes! Our support staff is available to provide you with any technical assistance you need regarding a product or service purchased from us. We also provide 24/7 tech support on a per fee basis and a monthly or yearly contract basis.

SSL Certificates And Domain Purchases

Who Provides Your SSL Certification?
Our SSL Certifications are issued by Thawrte, Geo Trust, VeriSign and Go Daddy
How do I pay for my SSL Certificate?
Paying for your certificate is as easy as clicking on the drop down box and choosing your type of certificate and clicking add to cart. Once you go through the normal checkout process you will be returned to a page where you will fill out a short form that begins the verification process. This helps us prove you are a legitimate business and the rightful owner of the site.
What happens after the verification process?
Once the verification process is complete you will be sent a certification bundle with a link to directions on how to install it. In the email you will find all the necessary parts, the ca and the certificate. Do not lose this because it cannot be replaced and you will have to purchase a new certification.
How long does the verification process take?
The verification process can take from 3 to 10 business days depending on your response time and the ability to verify your information.
What is the installation process for the certification?
The installation process depends on what type of certificate you purchased and where you are hosted. If you host with us we will provide complete instructions. If you host with someone else you will need to contact your hosting provider.

In either case we can provide installation services for a fee of $30

How do I know if a domain is available
If you need to find out if a domain is available then you can do a Whois lookup by following this link. Find Domain
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